Ascendra Care

EMPLOYEE TRAINING

Empowering Caregivers With the Skills to Succeed

At Ascendra Care, we believe great care starts with well-supported caregivers. Our Employee Training Center is designed to help you build confidence, learn essential skills, and stay informed about best practices in home care. Whether you’re new to the field or expanding your expertise, we are committed to helping you grow every step of the way.

ABOUT TRAINING

What You’ll Find in Our Training Center

Foundational Caregiver Training

Learn the essentials of safe, effective, and compassionate home-care support - including daily care tasks, communication, and client interaction.

Specialized Skills & Care Techniques

Access training that helps you confidently support clients with varying needs, including mobility assistance, personal care, homemaking, and community support.

Cultural Competency Training

We proudly serve Minnesota’s diverse communities. Our training emphasizes cultural awareness, sensitivity, and respectful care for all backgrounds.

Ongoing Learning & Skill Development

Stay updated with new modules, refresher courses, and continued learning opportunities as care standards evolve.

PCA CFSS Training Materials

Personal Care Assistants providing CFSS services must complete required training to ensure compliance, safety, and quality care delivery. Ascendra Care provides access to PCA CFSS training materials to help caregivers understand expectations, responsibilities, and best practices.

This Training Covers:

  • Overview of PCA & CFSS services
  • Roles and responsibilities of PCAs
  • Client rights and dignity
  • Daily care tasks and professional conduct
  • Safety practices and infection control
  • Documentation and compliance standards

Training Materials & Resources

Coming Soon

Coming Soon

Coming Soon

Coming Soon

EVV (Electronic Visit Verification) Training

Electronic Visit Verification (EVV) is required for certain home-care services to document visit times and service delivery accurately. Ascendra Care provides EVV training to ensure caregivers understand how to properly use the system and remain compliant with state and program requirements.

This Training Covers:

  • What EVV is and why it’s required

  • How to clock in and out correctly

  • Recording service details accurately

  • Common EVV errors and how to avoid them

  • Troubleshooting and support guidelines

Why Our Training Matters

  • Ensures high-quality, consistent care for every client

  • Builds caregiver confidence and skill mastery

  • Strengthens understanding of culturally responsive care

  • Promotes safety, reliability, and communication excellence

  • Prepares staff to handle real-world care situations with ease

LET'S GET STARTED

Need Access to Training? Contact Us

To begin or continue your training, please reach out to our team. We will guide you through the required steps and provide all training materials.