FAQs – Ascendra Care

Our team will guide you through a simple assessment to understand personal needs, routines, and goals. Based on that, we’ll recommend the services that best support safety, comfort, and independence.

Yes. Ascendra Care proudly serves individuals and families across Minnesota. Contact us to confirm availability in your area.

Begin by completing our Client Intake Form or contacting us directly. After reviewing your information, we will follow up to discuss next steps and schedule an assessment if needed.

Yes. We support Medical Assistance (MA), various waiver programs, and private pay. If you’re unsure about eligibility, we can guide you through the process.

Yes. Depending on availability and care needs, services can be scheduled during evenings, weekends, or overnight. Contact our team to discuss specific scheduling requests.

Service start times vary based on availability and care requirements, but we work promptly to review intake information and begin services as soon as possible.

Absolutely. We encourage family involvement and communication to ensure care plans align with preferences, routines, and goals.

If you ever have concerns or questions, please contact our office directly. We take feedback seriously and work quickly to address issues.

Yes. Care plans can be reviewed and adjusted as needs change to ensure continued safety, comfort, and appropriate support.